Explore our Frequently Asked Questions for quick answers.
If you don’t find what you’re looking for, feel free to reach out to us at relviora@support.com
We’re happy to assist!"
Where do you ship to?
We exclusively ship within the United Kingdom.
How long will it take to get my orders?
Order Processing: 1-3 business days.
Shipping Time: 4-10 business days.
Total Delivery Time: 5-13 business days.
How much does shipping cost?
Shipping is free on all orders.
What is your return period?
You can return items within 30 days of delivery.
What items are eligible for return?
Items must be unused, in original packaging, and with tags intact. Non-returnable items include those damaged due to misuse.
How do I start a return?
- Email support@relviora.com with your order number and issue details.
- Once approved, you’ll receive a Return Authorization (RA) number and instructions.
Can I cancel my order?
Yes, within 24 hours if it hasn’t shipped.
Our customer support is available at our business hours from Monday to Saturday: 8am-6pm. Sunday: ClosedAverage answer time: 24h